What URL are you trying to access?

Which Printer is having issues?
Is it a Copier (CPR-***) or a Printer (PRN-***)?

CopierPrinter

—Please choose an option—CPR-001CPR-002CPR-003CPR-004CPR-005CPR-006CPR-007CPR-008

—Please choose an option—PRN-001PRN-003PRN-004PRN-005PRN-006PRN-007PRN-008PRN-010PRN-011PRN-012PRN-013PRN-014PRN-015PRN-016PRN-018PRN-019PRN-020PRN-021PRN-022PRN-023PRN-024PRN-025PRN-026PRN-151

Try checking your internet connection and if that fails check this website (https://status.compass.education/)
If that is not the issue, please select the most relevant from below:
LoginSchedulingRoll MarkingAttendanceEvent (Create or Edit)Bugs

Are you having connection issues with Staff Driver? Please select the most relevant problems that follow:

Does not show upHas red x on itWon't openWrong folders showing upKeep's saying my password is wrong

Which device is causing the issue?
ProjectorTV

What room is the issue in?

Please Note: The ETA ranges from 2 - 5+ weeks. This is the lowest Priority.

Please Note: An ETA on these priority levels will be 3-5 days. Confirmation e-mails will follow and another once completed.

Please Note: Selecting a higher priority doesn't mean it will be done now, but it will be moved higher up the list and is dependent on having the resources avaliable. The ETA ranges from immediately to a day or so.