Test Compass Status Embedding

Compass Education
All systems are operational
  • Supporting Services
  • Compass Website
    Operational
  • CompassPay
    Operational
  • Phone Support
    Operational
  • Email Support
    Operational
  • LiveChat
    Operational
  • Availability Group – CL1
  • School Portals
    Operational
  • Communication Services
    Operational
  • Payment Services
    Operational
  • Guardian Services
    Operational
  • Kiosk Services
    Operational
  • Authentication Services
    Operational
  • Data Import Services
    Operational
  • Compass App
    Operational
  • Availability Group – CL2
  • School Portals
    Operational
  • Communication Services
    Operational
  • Payment Services
    Operational
  • Guardian Services
    Operational
  • Kiosk Services
    Operational
  • Authentication Services
    Operational
  • Data Import Services
    Operational
  • Compass App
    Operational
  • Availability Group – PD01
  • School Portals
    Operational
  • Communication Services
    Operational
  • Payment Services
    Operational
  • Guardian Services
    Operational
  • Kiosk Services
    Operational
  • Authentication Services
    Operational
  • Data Import Services
    Operational
  • Compass App
    Operational
  • Availability Group – PD02
  • School Portals
    Operational
  • Communication Services
    Operational
  • Payment Services
    Operational
  • Guardian Services
    Operational
  • Kiosk Services
    Operational
  • Authentication Services
    Operational
  • Data Import Services
    Operational
  • Compass App
    Operational
  • Availability Group – PD03
  • School Portals
    Operational
  • Communication Services
    Operational
  • Payment Services
    Operational
  • Guardian Services
    Operational
  • Kiosk Services
    Operational
  • Authentication Services
    Operational
  • Data Import Services
    Operational
  • Compass App
    Operational

Compass Past Incidents

5th June 2019

School Portals PD01 Availability Group connection difficulties

Compass are investigating issues with the PD01 Availability Group

Issues confirmed res… 1 hour ago PD01 group restored,… 1 hour ago

4th June 2019

School Portals Performance issues

Performance issues identified at availability group CL1

CL1 & CL2 availa… 1 day ago Performance issues h… 1 day ago

3rd June 2019

Compass Portals Unavailable

A critical power outage at the Primary Data Centre. There was a failure with the redundant power supplies within the Data Centre which has caused issues across all tenants in the data centre.

CL1 & CL2 availa… 1 day ago PD02 availability gr… 1 day ago PD01 and PD03 availa… 1 day ago Some portals are sti… 1 day ago Compass portals are… 1 day ago

31st May 2019

Authentication Services PD02 & PD03 – Authentication issues

Reported issues with logging into the school portal. Issue resolved 11:13am, users can now log in

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